Order
processing.
Close to the customer
We attach great importance to personal and individual support. Many years of know-how, industry expertise and synergy effects enable us to provide first-class advice that always focuses on you and your requirements.
You are the focus of our attention. That’s why our support is highly individualized. We support you personally in accepting and carrying out the shipping order.
By customizing your advertising materials, you will stand out from the crowd. Our experienced team will provide you with comprehensive advice on which of the various printing processes, embossing or engraving techniques are best suited to your products and will ensure a smooth production process.
Customer Care.
We deal with all incoming questions promptly, in a friendly and solution-oriented manner. Your personal contact will take care of all inquiries relating to payment, shipping and returns and will also answer questions about the products. We also have an inquiry tool in the webshop, which users can use to contact us directly. This enables us to meet your requirements at all times.
Quality management.
Geiger GmbH offers quality in all areas. We guarantee direct support and intensive care for our customers at all times through personal contacts. Our own warehouses also enable reliable incoming goods inspections to check the quality of the items ordered. Selected suppliers also ensure high-quality product ranges.
ISO 9001:2015.
We have been successfully certified since January 9, 2019. This covers the areas of sales, wholesale and full service of advertising materials. ISO 9001 is a globally recognized quality management system that deals with certain standards of every company. These relate to ensuring product and service quality, as well as customer expectations and defined regulatory requirements.
